What is Carte Proximité?
Carte Proximité is a prepaid card distributed for free to households experiencing food insecurity. It is a seasonal program. The card is reloaded each month from July 1st to October 31st. It can be used as a method of payment at participating merchants to buy food. By using Carte Proximité, you participate in the local economy.
How can I register for the program Carte Proximité?
Program registration takes place annually between April and June. We recommend contacting one of the organizations that distribute Carte Proximité in your neighbourhood at the beginning of April.
Depending on your eligibility for the program, the partner organization will explain the registration process. If you are not eligible with one of your neighbourhood organizations, please contact the Carrefour Solidaire at 514 525-6611.
How do I receive my Carte Proximité?
The organization that signed you up to the program will contact you in June to provide you with a participation kit, which will include a Carte Proximité.
What can I buy with a Carte Proximité?
You can buy any food product for sale at any of the participating merchants. A wide variety of fruit, vegetables, and other local products await you at our partner stores. The availability of certain foods varies from one market to another and throughout the seasons. The merchants have committed to sourcing their products directly from local producers. Take the opportunity to discover local and seasonal products, and support our farmers!
Where can Carte Proximité be used?
The card can be used at over a hundred retailers on the island of Montreal and Laval. In your participation kit, you’ll find a list of partner stores with their locations and other information. You’ll also find a neighbourhood map showing the partner stores closest to your home. The list and map are also available here.
How long does the program last and when is the card reloaded?
The program runs from July 1 to October 31. On the first day of each month during these 4 months, your card will be automatically reloaded according to the amount allocated to you. It’s important to use the entire amount on your card before the end of October, after which the amount will disappear.
How much is on the Carte Proximité?
The monthly amount deposited on the card varies according to the size of your household:
- $50/month for a single person
- $75/month for 2 people (couple or single-parent family)
- $100/month for 3 people
- $125/month for 4 people or more
Is the amount on the card transferable from one month to the next?
If you don’t spend the full monthly amount on the card, the remaining amount will be transferred to the next month, until the end of October. However, we strongly recommend that you use the monthly amount each month, rather than waiting until the end of the season. Using your card regularly helps the program run smoothly: you benefit from seasonal products and help merchants plan their supply.
How do I know how much is left on my card?
There are two ways to find out how much is left on your card:
- By asking a store employee at checkout
- By checking your account on the Tomat platform (no login required)
What happens if I lose my card?
We cannot guarantee that we will be able to replace a lost card. Keep your card safe!
We still recommend that you inform the organization from which you received the card.
Any other questions?
Consult the community organization that distributed your card, or call the Carrefour Solidaire (who coordinates the program) at 514 525-6611.
