FAQ

What is the Carte Proximité?

The card can be used in 36 participating markets to purchase food items that are sourced from local farms. By using the Carte proximité, you are supporting the local economy and our local farmers.

 

When can I register for the program?

Registration takes place in the spring for the summer season (July to October). We recommend that you contact the nearest organization that distributes the Carte proximité in early May. Depending on your eligibility for the program, you may be placed on a waiting list.

Consult the list of organizations that distributed the Carte proximité in the 2023 season. Organizations may vary from season to season.

 

When I’m at the market, how will I know which food items are eligible?

All food products available at participating markets are available for purchase with the Carte proximité. Enjoy discovering local and seasonal products, and support our producers at the same time! A wide variety of local fruits and vegetables are waiting for you in the participating markets.

 

Where can I use my Carte Proximité?

You can use your card to purchase food items in any of the 36 participating markets on the island of Montreal. In the envelope you receive, you will find a list of markets along with their addresses, opening hours and the types of food items they sell. You will also receive a map of your borough with participating markets near you. This map can also be found by clicking here.

 

How long does this program run for and when will my card be recharged?

The program starts on July 1st, 2023 and runs until October 31st, 2023. Your card will automatically be recharged with the amount that has been attributed to you on the first day of each month during these 4 months. It’s important to try to spend the amount on your card each month, and especially important to spend it all by October 31st, because after this date your card will no longer be functional. 

 

How much money is there on my Carte Proximité?

The monthly amount deposited on each card depends on the number of people living in each household: 

 

Can the money on my card be transferred from one month to the next?

Yes, the amount deposited on your card is transferable from one month to the next, until the end of October, after which your card will be deactivated. However, it is much better for participating markets if you spend the money every month, instead of using it all at the end!

 

How can I find out how much money is left on my card?

There are 2 ways to find out:

  1. You can simply ask the cashier at the market, when you are purchasing items;
  2. You can also check online on the app Tomat by following this link.

 

What happens if I lose my card?

Unfortunately, we can’t commit to giving you a new one. Please take good care of it! 

If you lose your card, please let the organization that distributed the card to you know. 

 

Other questions?

Please contact the organization that distributed the card to you, or call la Carrefour solidare (program coordinators) at this number : 514-525-6611.